WorldPay > WorldPay Frequently Asked Questions

WorldPay Frequently Asked Questions The frequently-asked questions on this page are intended to cover questions about applying to WorldPay through www.tele-pro.co.uk, as well as to provide information for merchants who already have a WorldPay account about using the WorldPay payment system and WorldPay solutions. Please note - we are NOT WorldPay. If you are trying to contact WorldPay click the following link to visit the WorldPay website: www.worldpay.com If you have a WorldPay-related query which is not answered on this page, please let us know. Information available on the WorldPay websites: WorldPay Merchant FAQs WorldPay Security FAQ WorldPay Support KnowledgeBase Website WorldPay Website Trading Rules Other Useful WorldPay Links Which Credit and Debit Cards can I accept? Frequently Asked Questions about WorldPay What is WorldPay? What are the prices for WorldPay merchant accounts? Do these prices include VAT? What security does the WorldPay payment system offer? How do I apply to WorldPay? Why should I apply to WorldPay through www.tele-pro.co.uk? How long will it take for my application to be processed? How long will it take for my funds to clear? What is the WorldPay Admin control panel like? Which Credit and Debit Cards can I accept? What is WorldPay? WorldPay is an internet payment service provider founded in 1993 and owned by the Royal Bank of Scotland. WorldPay's online payment systems are widely used and globally acknowledged as a trusted leader in secure, multilingual and multi-currency internet payment solutions. WorldPay are based in Cambridge, UK. Contents What are the prices for WorldPay merchant accounts? To avoid duplication our current prices for merchants applying for a WorldDirect WorldPay account through www.tele-pro.co.uk are published on this page: WorldPay Prices at www.tele-pro.co.uk WorldPay fees and transaction rates for BankDirect accounts are determined on a case-by-case basis and there is a quote request form on this page: http://www.worldpay.co.uk/sme/index.php?go=sme_pricing Contents Do these prices include VAT? No, the prices at the page above are exclusive of VAT Contents What security does the WorldPay payment system offer? The WorldPay Configurator allows you to add blocks to your payment system to prevent high-risk orders. For instance, you can block payments by email address, IP address or IP address range. The WorldPay Configurator costs £30 per month for BankDirect, and there is no monthly charge for the Configurator for WorldDirect. Contents How do I apply to WorldPay? If you'd like to apply for a WorldPay account through us, please use this application form: http://www.tele-pro.co.uk/worldpay/application.htm You can preview the complete WorldPay Application Process at this page: http://www.tele-pro.co.uk/worldpay/app_demo/ Contents Why should I apply to WorldPay through www.tele-pro.co.uk? If you apply through our WorldPay Accredited Partner account, you benefit from quite a few extra services and features of considerable value, including £50 off the WorldPay setup fee. Benefits of applying to WorldPay through www.tele-pro.co.uk Contents How long will it take for my application to be processed? It takes 10 days for your application to be processed by the WorldPay Acceptance Team when applying for a WorldDirect account. Applications for BankDirect can be more involved and could take a little longer. . Contents How long will it take for my funds to clear? It takes 4 weeks for your funds to clear into your bank with a WorldDirect account. With a BankDirect account the time to clear funds is much less and can be as little as a few days. Contents What is the WorldPay Admin control panel like? The screenshots on this page show examples of the WorldPay administration control panel website. WorldPay Administration Website Screenshots Contents Which Credit and Debit Cards can I accept? One of the requirements of the WorldPay Website Rules is to display the correct credit and debit card logos on your site. WorldPay supply a JavaScript source file to do this for you. Including the JavaScript below in your web page automatically displays the correct credit and debit card logos for your WorldPay installation. To use this code on your website, replace 'xxxx' with your WorldPay installation Id. <script language=JavaScript src="http://www.worldpay.com/cgenerator/cgenerator.php?instId=xxxx"></script> When using this JavaScript source file, the card logos are displayed in a layout similar to these card logos: Contents

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Useful WorldPay Links WorldPay Ecommerce Solutions for SMEs Apply for a WorldPay Internet Merchant ID WorldPay Pricing for SMEs WorldPay Website Trading Rules WorldPay Shopper Security Statement View our WorldPay Accredited Partner page

See Also - WorldPay Links WorldPay Integration WorldPay Pricing Internet Merchant ID WorldPay Frequently Asked Questions Free E-Commerce for Charities Internet Payment Invoicing System Internet Payment Contact Form

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