Telephone Automation > Introduction

Telephone Automation We offer custom integration to link your office telephones with your intranet or internet database, and your company website or store. Customers can check opening times and hear about your latest product already with conventional telephone technology. With our database-enabled telephone system however, more enquiries from customers can be dealt with satisfactorily by the tele-service. They can check their order status, or update the database with a request for a catalogue. Our tele-service system can be linked to your website to provide a seamless hi-tech service. The Web is more convenient for processes requiring text entry. Where products can be selected by keypad entry, a tele-ordering facility can take orders and bookings, make appointments and process payments by credit and debit. This diagram shows how an automated database-enabled telephone service assists customer service targets. To contact us to discuss the database-enablement of your current office telephone enquiry system, please use this link. We also supply professional voice recordings by experienced voice-over artistes.

Top | Home | ECommerce | Hosting | Site Map | Search | © 2003-6 | Contact